There’s nothing more rewarding than being told the job that you’re doing is worthwhile. Here at Ethicall we pride ourselves on having gathered together the only fully employed nationwide network of field agents, with each agent carrying vast experience and knowledge of the lending industry. So when a customer comes back to us off their own back to tell us how good we are, we feel entitled to puff out our chests a little and slap ourselves on the back. Pete Dollard manages our North-Western area and called on more than 20 years history as a senior credit professional when he visited one customer on behalf of one of our clients, who was moved to write to us afterwards, saying: “ …the service was excellent, very professional and understanding. I wish all companies treated their clients in this way”.